Privacy Policy

At Mr. Phone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our mobile application, or purchase our products.

Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we collect your name, email address, phone number, shipping and/or billing addresses, and payment information.
• Usage Data: We collect information about how you use our website and services, such as pages visited, time spent, and device information.
• Cookies: We use cookies and similar tracking technologies to improve your experience, analyze traffic, and personalize content.

How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders, updates, and promotions.
• To improve our website, products, and services.
• To protect against fraud and ensure security.
• To comply with legal obligations.

Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share information with trusted service providers who assist us with order fulfillment, payment processing, and marketing (under strict confidentiality).
• We may disclose information if required by law or to protect our rights.

Your Rights

• You have the right to access, correct, or delete your personal data.
• You may opt-out of marketing communications at any time.
• You can control cookies via your browser settings.
• Account Suspension & Deletion:
  • If you have not made any transactions, you may request to delete your account. Your personal information will be removed from our active systems.
  • If you have made one or more transactions, your account may only be suspended. In this case, your account will no longer be accessible, but we are required to retain certain transaction records for legal, accounting, and compliance purposes.
  • To request suspension or deletion, you can use the option provided in your account or contact us at sales@mrphonelb.com or WhatsApp: 76189919

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

• Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13.
• If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to remove the information from our records.
• We encourage parents to supervise their children’s use of the internet and our website, especially when placing orders or sharing personal information. Use of our services by minors should be done with the involvement and permission of a parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy occasionally.

Contact Us

If you have any questions or concerns about your privacy, please contact us at:
Email: sales@mrphonelb.com
WhatsApp: 76189919